Improvements and fixes
This update includes a fix for an incorrect device driver (“Microsoft – WPD – 2/22/2016 12:00:00 AM - 5.2.5326.4762”) that was released by a third-party on March 8, 2017 that affected a small group of users with USB connected phones or other media devices that rely on Media Transfer Protocol (MTP). If the driver is on your system, when any of these devices are connected, Windows will try to install this driver. These devices will not be connected until the driver is removed. This incorrect driver was removed from Windows Update the same day, but it may have been downloaded to your computer. After installing this update the incorrect driver will be removed.
To download the driver, look for Windows row under the Operating System column and then click on “setup executable” in the Comments column. However, when updating the driver windows comes back and reports that the best drivers are already installed. Also, my initial symptoms were slightly different. When the cable was attached to the DE10-standard board, windows automatically installed a driver for USB Serial Port (COM4) instead of showing it as an 'unknown device'. All devices operating in MTP mode are supported. Note: The MTPdrive is not a replacement for the device's factory (or Windows default) device driver. You must be able to connect your device to the computer and have it visible in the Windows Explorer, before it. ASUS Download Center Download the latest drivers, software, firmware and user manuals. Sync file between devices and share data to friends. Windows 10 - How. To install, open Device Manager Universal Serial Bus controllers right-click USB Root Hub (USB 3.0) Uninstall Device reboot PC. To re-install a specific device, navigate to the above but select Properties Driver Update Driver to install from your PC.
How to get this update
This update will be downloaded and installed automatically from Windows Update. To get the stand-alone package for this update, go to the Microsoft Update Catalog website.
If you are not able to connect your phone or media device via USB and are not running one of these Windows versions, you can still remove this driver using the process described here: