Elo Touch USB Devices Driver Download

Elo Touch USB Devices Driver Download

This page applies to the USB version of LCD touchmonitors with peripherals.

Important Notes

Download Elo input device drivers or install DriverPack Solution software for driver scan and update. Download Download DriverPack Online. Elo Touch Solutions USB Touchmonitor Interface 2600 Rev 2. Elo TouchSystems 2216 AccuTouch® USB Touchmonitor Interface. Check both the 'Install Serial Touchscreen Drivers' and 'Install USB Touchscreen Drivers' check boxes. Review and accept the License Agreement by clicking 'Yes'. The program will appear to proceed as a single/multiple serial controller installation, but the USB driver files will also be installed. Download usb2serial for free. Usb2com is a VCP(virtual com port) driver for usb to serial port converter of E0 Technology,Inc.

USB
  • Some Elo touchmonitors are equipped with various peripherals: Fingerprint reader (FPR), Magnetic Strip Reader (MSR) and Rear Facing Customer Display (CD).
  • It is important to follow these instructions in the order that they are listed. Not doing so may result in undesired operation or installation failures. If you do not have all the peripherals listed in this procedure, simply skip the instructions that do not pertain.
  • If you have already attempted to install driver software and have encountered problems, refer to the 'Driver Removal' section below.
  • Driver software changes rapidly! It is best to download the drivers required rather than assuming that you have the most recent drivers.
Drivers
  • SecuGen fingerprint reader (FPR) driver
    • Download the latest version of the Secugen FDU02 device driver.
  • Magnetic Strip Reader
    • No drivers are required for any of the MSRs
    • The correct MSR must be chosen to work with the end user's application software
Elo Touch USB Devices Driver Download
Pre-Driver Installation
  • Connect the Touchmonitor as shown in the Elo 'Quick Installation Guide'. Cancel any 'Add Hardware Wizards' that may appear. Verify that you have functioning video.
Driver Installation Sequence: Touchscreen, Customer Display, Fingerprint Reader (No Drivers Are Required for the Magnetic Strip Reader)
Touchscreen
Elo touch usb devices driver download free
  • Unzip the downloaded XP Universal driver to start the touchscreen installation
  • When prompted, select 'Install USB Touchscreen Drivers', then select Next
  • Accept the License Agreement; driver installation will commence
  • View 'README', if desired, and select Finish
  • Align the touchscreen to the video display by touching the three targets
  • Verify that the touchscreen is working and is aligned properly by selecting an icon on the desktop. If further alignment is needed, this can be accessed via the Elo Control Panel. NOTE: You must be in Classic View to see the Elo Control Panel
    • If not, click the Switch to Classic View button at the upper left of the screen
Customer Display

Elo Touch Usb Devices Driver Download Windows 10

  • Unzip the downloaded driver to an easily accessible location (create a CD Driver folder on the C: drive, for instance)
    • See the Drivers section, above for the download address
  • Disconnect and then reconnect the touchmonitor's USB cable from/to the computer's USB port
    • This will start the New Hardware Wizard for the 'LCI USB Line Display LD9000 Comm Port'
  • Select 'Install from a list or specific location (Advanced)', then click Next
  • Uncheck 'Search removable media', then check 'Include this location in the search'. Browse to the location to which the Customer Display driver was unzipped
  • Select next
  • The driver does not have a Windows Logo, so select 'Continue Anyway' when the warning message is displayed
  • The Wizard will terminate when the driver loading has completed
  • To verify proper installation, examine the Ports section of the Device Manager
    • Start, Control Panel, System icon, Hardware tab, Device Manager button
    • The LD9000 device should be listed, assigned to a virtual COM port (COM port number will vary, depending on the individual computer)
Fingerprint Reader
Elo Touch USB Devices Driver Download
  • Disconnect the touchmonitor's USB cable from the computer's USB port and leave disconnected until prompted to connect
  • Unzip the downloaded driver to an easily accessible location (create an FPR Driver folder on the C: drive, for instance)
    • See the Drivers section, above for the download address
  • Using Windows Explorer, start the Setup.exe program
    • Right-click Start, select Explore, navigate to the location of the FPR driver, double-click Setup
  • Select 'USB Driver'
  • Click Next when prompted
  • When prompted, select Hamster 'HFDU01, HFDU02)', then click Next
  • When prompted, reconnect the touchmonitor's USB cable to the computer's USB port
  • When the device is found (FDU02A) select Next
  • Run the diagnostic utility if desired, or click Next
  • To verify proper installation, examine the Biometric section of the Device Manager
    • Start, Control Panel, System icon, Hardware tab, Device Manager button
    • The SecuGen FDU02A USB FPD device should be listed
Magnetic Stripe Reader
  • No drivers are required for the MSR. The MSR's status light will be green if the MSR is functional. Additionally, if the MSR is a HID type it will be listed in the Device Manager under HID devices.

Elo Touch Usb Devices Driver Download Software

Drivers Removal

Elo Touch Download Drivers 301

  • Touchscreen: Use Add or Remove Programs
    • Start, Control Panel, Add or Remove Programs icon, Hardware tab, Device Manager button; click Elo XP Universal Driver, then click the Remove button
  • Magnetic Stripe Reader
    • Simply disconnect the device - no drivers are required
  • Customer Display
    • Open the Device Manager
      • Start, Control Panel, System icon, Hardware tab, Device Manager button
    • Double-click Ports
    • Right-click the LCI USB Line Display LD9000 Comm Port item, then click Uninstall
  • Fingerprint Reader
    • Open the Device Manager
      • Start, Control Panel, System icon, Hardware tab, Device Manager button
    • Double-click Biometrics
    • Right-click the SecuGen FDU02A USB FPD item, then click Uninstall

Elo Touch Usb Devices Driver Download Windows 7

NOTE: Be sure to download the touch driver, as new controllers require the latest version.

Elo USB interfaced touchmonitors should respond to touch shortly after the USB connection is made (and the detection wizard has run, in some cases) even if the driver is not installed (touch response may be grossly misaligned, but there should be some sort of touch response). If no response, try the monitor on another computer system if possible. Also, connect other USB devices if possible, to verify basic system USB operation.

Elo 1515l Driver Download

A common problem on many systems is that if a USB mouse has never been attached, one of the HID files (mouhid.sys) will be missing. Connecting a USB mouse should cause the file to be loaded (or you can copy the file from another computer -see below).

Using Windows Explorer, look in the windowssystem32drivers folder and make sure that the following files exist:

  • hidclass.sys
  • hidparse.sys
  • hidusb.sys
  • mouhid.sys

Elo Touchscreen Drivers Windows 7

If any of the files are missing, copy them from another computer (be sure to put them in the windowssystem32drivers folder). Reboot, then remove and reinstall the touch drivers.

Additional troubleshooting steps and tips are here.